Chatbot in Dialogflow

Creating Chatbots with Dialogflow (Google console)

Agents

Instances of chatbots we create.

Intents

Conversations between user and bot

They can be entered manually or through CSV file.

They can provoke questions through actions console which can be passed to entities

Entities

They are objects with certain features where data will be stored coming from conversations.

Knowledge

information sources like websites from which agent can retrieve data

Fullfilments

They provide an inline editer and webhooks to handle different functions like google translation,voice detection

Integrations

Integration to whatsapp,facebook,twitter can be done through API token generated in app in developer’s account

Integration to website can be done simple enabling the website integrating and pasting the code in html

Functionalities

Recognize images ,sounds,translate

Greet and talk

Help in digital marketing

Can be tested,trained and integrated to facebook,whatsapp ,twitter and others

Inbuilt ML code

can be edited from backend through nodeJS and stored data in heroku

History

Past converstations with bot by users.

Analytics

analysis of usage of chatbots in days and weeks over time

Reference

CoE in Artificial Intelligence